Payment Policy

How we apply this - Reliable guidance: Customers complete purchases from gocontigo in USD. A fixed tax exemption is not promised because applicable taxes are collected under law.

About Credit/Debit Card

Applicable procedure - Plain-language clarification: We accept supported Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover credit or debit cards when offered at checkout.

Secure authorization process

Customer reference - Applicable explanation: The card issuer and Shopify's payment services must authorize the transaction before fulfillment, sometimes using a temporary hold.

Declined transactions and credits

Practical detail - Straightforward commitment: When payment is not authorized, review the billing entry and consult the issuer. A later approved refund goes to the original method within 5-10 business days.

Business and support information

How this rule works - Plain-language protection: The merchant information for gocontigo is provided below for direct customer use.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigobey.shop

Phone: 512-797-4842

Physical and return address: 4105 Short St, Houston, Texas, 77021, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).